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Slalom Consulting jobs

ServiceNow Consultant - Service Portal Architect

110,000 - 203,000 USD
Slalom Consulting
Old Hog Island Road, Philadelphia
110,000 - 203,000 USD
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- 5 years of experience in ServiceNow development, specifically in Service Portal development. - Strong proficiency in JavaScript, AngularJS, HTML, and CSS. - Experience in designing and building custom widgets in ServiceNow. - Familiarity with Agile methodologies and collaborative work with cross-functional teams, including designers, developers, and business stakeholders. - Knowledge of ServiceNow best practices and Service Portal configurations. - ServiceNow certification(s) preferred, such as Certified Implementation Specialist (CIS) or Certified Application Developer (CAD). - Exceptional communication skills to build relationships with all organizational levels, from end users to senior executives, both technical and non-technical.

Responsibilities

- Design and develop customized ServiceNow Service Portals, ensuring alignment with business requirements and user experience standards. - Collaborate with UI/UX designers to translate mockups into functional portals. - Ensure that the portal interface is intuitive, responsive, and aligns with best practices. - Write and optimize JavaScript, AngularJS, HTML, and CSS for custom widgets and components. - Work closely with stakeholders to gather requirements, conduct demos, and provide guidance on Service Portal functionalities and improvements. - Troubleshoot issues using ServiceNow capabilities and other best practice methodologies. - Leverage knowledge of the ServiceNow Platform backend, select appropriate out-of-the-box widgets, and utilize the comprehensive set of ServiceNow APIs for optimal client portal solutions. - Conduct thorough testing to validate performance, functionality, and compatibility across various devices and browsers. - Create technically detailed Agile Stories for other portal developers. - Expect regional travel opportunities up to 30%.

Description

At Slalom, we are a purpose-led, global business and technology consulting company. Our fiercely human approach helps us deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact. We pride ourselves on being consistently recognized as a great place to work, including being named one of Fortune's 100 Best Companies to Work For seven years running. We are committed to investing in our team members' work-life balance, offering meaningful time off, paid holidays, parental leave, 401(k) with a match, and a range of highly subsidized health, dental, and vision coverage options. We also provide additional perks such as a yearly $350 reimbursement account for well-being-related expenses and discounts on home, auto, and pet insurance. Our compensation practices are fair and equitable, with the base salary for this position at the Senior Consultant level ranging from $110,000 to $203,000, and for the Principal level from $140,000 to $258,000. Individuals may also be eligible for an annual discretionary bonus. Actual compensation will depend on skills, experience, qualifications, location, and other relevant factors. Slalom is an equal opportunity employer dedicated to inclusion, diversity, and equity in the workplace. We encourage applications from all qualified individuals and offer reasonable accommodations during the selection process. We will accept applications until January 31, 2025.
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