Exchange Systems Engineer

We are seeking individuals who possess the following skills: - Experience in interacting with service lanes to handle service inquiries and problems. - Extensive experience working as a Tier 2 System Administrator and Tier 3 System Engineer. - Proficiency with Office 365 and Microsoft Exchange 2016 and 2019. - Strong knowledge of Email Journaling solutions. - Significant experience with scripting/automation through Exchange PowerShell or other scripting languages. - Ability to resolve complex problems using technical knowledge, factual reasoning, and proper interpretation of problem indicators. - Experience in developing and implementing solutions for upgrades to newer Exchange versions. - Experience directing migrations between on-prem Exchange and M365 Exchange Online. - Strong time management skills and the ability to work independently within an IT Service Management/ticketing system (ServiceNow). - Excellent oral and written communication skills, particularly in briefing senior government and military officials. - Strong leadership and mentoring skills to enhance team capabilities. - Proven ability to work effectively within a team and support peers toward improved processes and results. - Ability to triage and classify incidents accurately, prioritizing work efforts accordingly. - Extensive experience with planning, deploying, and documenting patch and configuration updates. - Knowledge of Disaster Recovery for High Availability in large environments. - Experience with log reviews, incident analysis, and identification of issue trends. - Familiarity with server patch management methodologies utilizing SCCM. - A minimum of DoDM 8140.03 (previously DoD 8570) – IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher).