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Help Desk Technician- SWINGS
44,200 - 60,050 USD
General Dynamics Information Technology
Inverness Drive, Colorado Springs
44,200 - 60,050 USD
Requirements
Must:
- Clearance Level Must Currently Possess: Top Secret/SCI
- Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph
- Suitability: None
- Job Family: Help Desk
- Skills: Communication, Help Desk Support, Information Technology (IT)
- Certifications: CompTIA - Security+ CE
- Experience: 1+ years of related experience
- US Citizenship Required: Yes
Responsibilities
As a Help Desk Technician, I will transform technology into opportunities. My responsibilities include:
- Installing, modifying, and repairing computer hardware and software, both in person and using remote access tools.
- Providing end-user software and hardware troubleshooting.
- Applying basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
- Assisting in the administration of e-mail, Microsoft Office, and similar applications.
- Providing remote support access through desktop mirroring and other remote access applications for worldwide sites.
- Maintaining current knowledge of relevant technology as assigned.
Description
I am excited to offer this position that requires a high school diploma or GED and 1+ years of experience. Two certifications are mandatory for the program:
1. Security+ CE or another 8570 Cert
2. PWS 9.1 Cert
I will work on a swing shift from 2 PM to 10 PM, and the likely hourly rate for this position is between $21.25 - $28.75, depending on experience, geographic location, and contractual requirements.
This position is onsite in Colorado Springs, USA, with no travel required. My total rewards package includes various medical, dental, vision, and 401(k) options along with paid time off and other benefits.
I am proud to be part of GDIT, a global technology and professional services company that delivers consulting and mission services across the U.S. government, defense, and intelligence community. We are committed to creating a safer, smarter world through technology and innovation, making a meaningful impact in the community and within our organization.
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