1884 IT & Software Developer jobs in the US
Desktop Engineer
102,000 - 138,000 USD
General Dynamics Information Technology
Olive Street 614, St. Louis
102,000 - 138,000 USD
Requirements
Must:
- I require an Associate's degree in IT or a related field, or equivalent experience.
- I expect at least 5 years of experience in desktop support or a similar IT role.
- You should have strong knowledge of Windows operating systems and the Microsoft Office suite.
- Familiarity with basic networking concepts and troubleshooting is necessary.
- Excellent customer service skills and the ability to communicate technical concepts to non-technical users are essential.
- A Security+ certification is required, or you must be able to obtain it within 90 days of hire.
- TS/SCI Clearance is mandatory, and eligibility to obtain a CI Polygraph is needed.
- I need you to be able to prioritize and manage multiple tasks in a fast-paced environment.
- A willingness to provide occasional after-hours support is also expected.
Technologies
Active Directory
REST
Responsibilities
- As a Desktop Engineer, you will provide excellent frontline support for desktop systems, including troubleshooting hardware and software issues.
- You will manage user accounts, permissions, and access rights.
- Installation, configuration, and maintenance of desktop operating systems and applications will be part of your role.
- You'll respond to and resolve user tickets in a timely and professional manner.
- Regular system maintenance and updates to ensure optimal performance and security will be your responsibility.
- You'll assist with the implementation of new technologies and software deployments.
- Documenting technical solutions and maintaining a knowledge base for common issues will be required.
- Collaboration with other IT teams to resolve complex issues and improve overall service delivery is key.
- Basic network troubleshooting and support will be part of your daily tasks.
- You may also conduct user training sessions on new software or hardware as needed.
Description
I am offering a position where you can transform technology into opportunity as a Desktop Engineer with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. Here at GDIT, our people are our differentiator. You will help ensure today is safe and tomorrow is smarter, supporting our intelligence customer in St. Louis, MO.
Physical requirements include the ability to lift and move equipment up to 40 pounds.
In addition to being part of a dynamic team, I provide total rewards that include a variety of medical plan options, a 401(k) plan with a company match, and various other benefits to encourage work/life balance. With a focus on professional growth opportunities, including paid education and certifications, you will be at the forefront of innovation within a global technology and professional services company.
At GDIT, we value diversity and encourage all qualified applicants to apply, ensuring a workplace that is inclusive for everyone.
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